Incident Report

A clear and detailed incident report helps to quickly identify and resolve problems, ensuring smooth and efficient production processes. Please add a photo if possible. We will contact you as soon as possible. Please provide the following information in the adjacent form under “Error Description” if possible:

• Type of Incident: A brief description of the nature of the incident that occurred, such as an error code or a fault description.
• Location of Incident: The exact location where the incident occurred, e.g., the machine, system, or process.
• Time of Incident: The time at which the incident occurred, to track and analyze the timeframe of the problems.
• Affected Component: A detailed description of the affected component or unit that caused the incident.
• Impact of Incident: A description of the impact of the incident on the operation of the machine, system, or process, to understand the extent of the problem.